Support

We're here to help.

Get support for your Charjee charger, fast.

Reach Us

Talk to our team.

Phone Support

Call us Mon – Sat, 9:00 AM – 6:00 PM.

Email Support

Email us anytime, we'll respond within one business day.

WhatsApp Support

Chat with us directly on WhatsApp.

Get Help Fast

Raise a ticket or book a visit.

Raise a Ticket

Tell us what's wrong and our team will respond within one business day.

Raise a Ticket

Book a Service Visit

Need an engineer on-site? Request a service visit.

Book a Visit

FAQs

Frequently asked questions.

Product & Compatibility

Which EVs is the Charjee V1 compatible with?

The Charjee V1 uses a Type 2 connector and is compatible with virtually all EVs sold in India that support AC charging.

What's the output power?

What's the operating temperature range?

Installation

Wall mount or floor mount?

Both are supported depending on your site.

Do I need an electrician?

How long does installation take?

Warranty & Service

What does the 2-year warranty cover?

Manufacturing defects and hardware faults under normal use.

How do I make a warranty claim?

Are service visits available?

App & Connectivity

How does the charger connect?

Via Wi-Fi, Bluetooth and RFID for control and authentication.

Is the app available yet?

Warranty

What's covered.

What's Covered

Manufacturing defects
Hardware faults under normal use
Firmware and OTA update support

What's Not Covered

Physical damage from misuse
Unauthorized modification
Damage from installation not performed per guidelines

To make a claim, contact our support team.

Start a Claim

Documentation

Guides & manuals.

User Manual

Coming Soon

Installation Guide

Coming Soon

Safety & Compliance Sheet

Coming Soon

App Quick-Start Guide

Coming Soon

Need a document right now? Email us at hi.charjee@gmail.com

Still need help?

Our team typically responds within one business day.

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